29. 09. 2023

Key to Success: Mastering soft skills in interviews

Understanding Soft Skills

Soft skills, also known as interpersonal or people skills, are the non-technical abilities that enable you to work well with others, communicate effectively, and navigate complex professional situations. 
They include: - 

  • Communication: Your ability to articulate ideas clearly, listen actively, and adapt your communication style to different audiences.
  • Emotional Intelligence: Being aware of and managing your own emotions and empathising with the emotions of others.
  • Teamwork: Collaborating effectively with colleagues, being a reliable team player, and contributing positively to group dynamics.
  • Adaptability: Your capacity to adjust to change, think on your feet, and embrace new approaches and technologies.
  • Problem-Solving: Analysing issues, making sound decisions, and proposing innovative solutions.
  • Leadership: Taking initiative, motivating others, and inspiring confidence in your abilities.

Why Soft Skills Matter in Interviews

  • First Impressions: Interviewers form their first impressions of you not just from your qualifications but also from your demeanor, confidence, and interpersonal skills.
  • Cultural Fit: Employers look for candidates who not only have the right skills but also align with the company's culture. Soft skills demonstrate your compatibility with the team.
  • Communication: Effective communication is crucial in interviews. Your ability to convey your ideas, actively listen, and engage the interviewer plays a significant role in your success.
  • Problem Solving: Many interview questions are designed to assess your problem-solving skills. Your ability to think critically and approach challenges is a soft skill that employers value.

Showcasing Soft Skills in Interviews

  • Prepare Stories: Before the interview, identify experiences that demonstrate your soft skills. Frame these stories to showcase your abilities and achievements related to communication, teamwork, adaptability, and more.
  • Active Listening: Listen carefully to the interviewer's questions and respond thoughtfully. This demonstrates your strong communication and interpersonal skills.
  • Tailored Responses: Customise your answers to highlight soft skills relevant to the job you're applying for. Discuss how your abilities will contribute to the role and the organisation.
  • Behavioral Interviewing: Be ready for behavioral questions that prompt you to share past experiences. 
  • Ask Questions: Engage the interviewer with questions that demonstrate your curiosity, problem-solving abilities, and a genuine interest in the role and the company.


In today's competitive job market, soft skills are invaluable. They're the glue that holds your qualifications and technical abilities together, making you a well-rounded, adaptable, and effective professional. During interviews, remember that showcasing your soft skills is just as important as discussing your achievements and qualifications. A well-rounded candidate who excels in both technical and interpersonal areas is often the ideal fit for employers seeking lasting, effective team members.